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Subscriber lifecycle: stock, active, suspended, cancelled

The states a subscriber moves through, and what each one means for data and billing.

5 min read · Updated

Every subscriber moves through a small set of states. Changing state propagates across carriers in seconds, so you control cost and security in real time, not on a billing cycle.

The states

  • stock → issued to your account, not yet dispatched.
  • dispatched → sent out, not yet activated.
  • trial → live on a trial allowance before it starts billing.
  • active → live and able to carry data.
  • suspended → billing paused, data blocked, instantly resumable.
  • inactive → not carrying data and not billing.
  • cancelled → permanently decommissioned.

Reading state over the API

bash
# every subscriber currently suspended
curl   -H "Authorization: Bearer simbearer_<prefix>_<secret>"   -H "X-Customer-API-Key: simdev_<prefix>_<secret>"   "https://management.simsonic.com/developer/api/sims/?status=suspended"
Tip

The Developer API is read-plus-SMS today: List SIMs, Get SIM and Send SMS. State changes are made in the console at management.simsonic.com.

Heads up

A suspended subscriber stops new sessions immediately, but an open session can take up to a minute to tear down. If you need a hard cut, also revoke the Hyper ID.

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